Smart Phone Data Recovery Services Agreement

525 E. Seaside Way, Suite #2011 - Long Beach, CA 90802
Phone: (877) 598-2474
Fax: (888) 854-5663
E-mail: info@smartphonedatarecovery.us

Services Agreement

Job Number (for office use only):

Date: *

Dear Customer:

We have been recovering data for individuals and companies just like you since 2003. We look forward to helping you recover your important data too. Even though losing data is stressful, you can rest assured that Smart Phone Data Recovery is second to none when it comes to retrieving data from all kinds of data loss situations.

Send Us Your Smart Phone, Memory Card or Media Device for Data Recovery.

To help us expedite your recovery process, please be sure to print, fill out and sign the service form, including it with your shipment.

Please be sure to include your email address on your paperwork when faxing to (888) 854-5663.

For Additional Information Call 24/7
Call: (877) 598-2474 or Email us at: info@smartphonedatarecovery.us

Include the attached form with the make, model, drive size and brief description of your smart phone or media issue. A Smart Phone Data Recovery Specialist will get back to you in 24 hours or less. Remember, there is no cost to you! We offer a No Data, No Pay! If were unable to recover your data, there’s no charge.

The recovery process will immediately begin once we receive your media and paperwork.

Here’s an outline of the recovery process: Perform initial diagnostic tests to determine what procedures will be required to recover your data. We will do everything possible to recover your data. Once recovery is complete we will provide you with a list of recoverable files. We will test specific files for you to ensure the data you need is good. We will return your data.

Thank you for selecting Smart Phone Data Recovery. We promise you, we will do everything in our power to restore your files as quickly as possible.

PS...Remember, we guarantee to meet or beat any competitors’ written estimate!

Please take a moment to look at the Shipping Suggestions at the bottom of page 3.

Best Regards,
Smart Phone Data Recovery Team

Please complete this form and fax it to us at (888) 854-5663, and include a copy of this page with your media device. Our receipt of this signed work order confirmation indicates that you agree to the Terms and Conditions posted on the 'smartphonedatarecovery.us', website. The estimated completion time begins from the time we receive your media. In situations where the recovery process will exceed the estimated time you will be notified that this is the case and informed as we make progress.

Contact Details

Name: *

Company:

Address: *

City: *

State: *

Zip: *

Phone: *

Cell:

Fax:

Email: *

CC Email:

Your credit card will not be charged until we retrieve your data.

Payment Method Visa, MasterCard

Card#: *

Cardholder Name: *

Business Name:

Expiration Date: *

AVS/Security Code: *

Billing Address same as above.

Address: *

City: *

State: *

Zip: *

I accept the terms and conditions.

Signature:_________________________________

Print Name: *

Position:

Date: *

The more information we have below, the better we can expedite the recovery process. Please be sure to detail everything that has been done, symptoms, and most important files to retrieve. We'll save those files first, just in case the media is damaged too severely to retrieve everything from it.

Information We Need To Prosses Your Data Recovery Request;
Let us know your device type; desktop, laptop, external hard drive, smart phone, tablet, sd card, jump drive, etc. Be sure to Include the make, model, size/capacity, (passcode for smart phones and tablets only), and a brief description of what is going on with your device.

Schedule a Dropoff Appointment

Pick date:

Pick time:

Shipping Suggestions
1) Send only the hard drive or media. It is not Smart Phone Data Recovery' policy to receive or store additional equipment as it may be damaged and also delays the recovery process. By sending or leaving equipment with Smart Phone Data Recovery, you understand and agree that Smart Phone Data Recovery will not be held liable for any damage or loss that may be sustained by or to the equipment. 2) Wrap your smart phone, memory card or media device (or other storage device) in anti-static bubble wrap or in anti-static foam. 3) Place the smart phone, memory card or media device (or other storage device) in a box twice its size, and fill the remainder of the box with packing peanuts, crumpled newspaper, or bubble wrap. 4) Include the completed Work Order. Incomplete Work Orders will delay the recovery process. 5) We recommend using USPS with tracking, or FedEx/UPS shipping. 6) PLEASE pack your smart phone, memory card or media device (or other storage device) carefully to prevent further damage to your hardware and data. Improper packing can cause further damage, making data unrecoverable or requiring more extensive recovery procedures. Contact us at (877) 598-2474 if you need further assistance or suggestions.

Ship To:
Smart Phone Data Recovery
525 E. Seaside Way, Suite #2011
Long Beach, CA 90802

Security Code: *

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